Shipping Policy

Thank you for shopping with us! We're committed to providing you with fast and reliable shipping for your convenience. Please review our shipping policy for detailed information.

1. Order Processing Time

Once you place an order, we will process it within 2-5 business days.
Orders are processed Monday to Friday (excluding weekends and public holidays).
Please note that during holidays or special promotions, order processing times may be slightly longer.

2. Shipping Time

All orders are shipped directly from our suppliers in China. Please allow 10-20 business days for your items to arrive.
Delivery times may vary depending on your location, customs processing, and unforeseen delays during transit.

3. Shipping Costs

Orders under $50: A flat-rate shipping fee of $5 will apply.
Orders over $50: Enjoy free shipping on all orders over $50.

4. Shipping Restrictions

We currently ship to the United States only. If you have a shipping address outside of the U.S., unfortunately, we are unable to fulfill your order at this time.

5. Shipping Delays

While we strive to ensure timely delivery, shipping times may be affected by factors such as weather, customs processing, or holidays.
If your order does not arrive within the estimated delivery time, please reach out to our customer support team for assistance.

6. Address Accuracy

It is important to provide the correct and complete shipping address at checkout. We cannot be responsible for delays or lost packages due to incorrect or incomplete address information.
Please double-check your address before completing your order.

7. Lost or Damaged Items

If your item is lost or damaged during shipping, please contact us within 7 days of receiving your order.
We will help resolve the issue by either sending a replacement or issuing a refund, depending on the circumstances.

Contact Us

If you have any questions or need further assistance with your order, please feel free to contact our customer service team at whatsupbubstore@gmail.com or visit our Contact Us page.

Thank you for choosing to shop with us!